1. Terms & Conditions:

Please review our comprehensive Terms & Conditions that outline the terms of use and legal agreement between you and the Vivekananda Foundation. By accessing our website and using our services, you agree to abide by these terms.

2. Privacy Policy:

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and safeguard your personal information. Your privacy rights are important to us, and we handle your data responsibly and in accordance with applicable data protection laws.

3. Complaints Procedure:

We value your feedback and strive to provide excellent service. If you have any complaints or concerns, we are here to assist you in resolving them promptly. Please follow the steps outlined below to ensure a smooth complaints resolution process

4. Contact our Customer Support:

In the event of a complaint, please reach out to our dedicated customer support team. You can contact us through the provided channels, such as phone, email, or online contact form.

5. Provide Detailed Information:

When submitting your complaint, please provide as much detail as possible, including the nature of the issue, relevant dates, and any supporting documentation. This will help us understand the situation better and expedite the resolution process.

6. Complaint Evaluation:

Once we receive your complaint, our team will carefully evaluate the matter and investigate it thoroughly. We may reach out to you for further information or clarification if required.

7. Prompt Resolution:

 We are committed to addressing and resolving complaints in a timely manner. Our team will work diligently to find a fair and satisfactory resolution that aligns with our policies and procedures.

8. Communication and Updates:

 Throughout the complaint resolution process, we will keep you informed about the progress and any updates. We aim to maintain transparent and open communication, ensuring you are aware of the steps taken to address your concerns.

9. Customer Satisfaction:

Our ultimate goal is your satisfaction. We will make every effort to resolve your complaint to your utmost satisfaction. If you have any further questions or require additional assistance, please do not hesitate to reach out to us.

10. Legal Matters:

For any legal concerns or inquiries, including copyright infringement claims or other legality issues, please contact us using the information provided. We take legal matters seriously and will respond promptly to address any legal concerns or compliance matters.

11. Jurisdiction:

The Vivekananda Foundation operates under the jurisdiction of Hyderabad, India. In case of any legal disputes or claims arising from the use of our services or website, the courts in Hyderabad shall have exclusive jurisdiction.
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